ISE
Designation: Inside Sales Executive.
Job Brief
As an Inside Sales Executive, your role involves engaging with potential and existing customers to promote and sell products and services.
- You’ll build and nurture long-lasting relationships with existing clients by providing exceptional after-sales service.
- Ensuring customer satisfaction and addressing any post-sale queries or concerns.
- Actively seek new sales opportunities through cold-calling and email outreach.
- Research and identify potential customers using various sources, including online searches, social media, and referrals.
- Develop in-depth knowledge of the products you’re selling, including their features and benefits.
- Use this knowledge to advise customers on suitable product selections based on their needs and specifications.
- Create a sales pipeline that accurately reflects the progress of sales prospects.
- Follow up on inquiries made by potential customers through website chats, emails, and inbound calls.
- Set up face-to-face meetings between potential customers and Outside Sales Representatives.
- Process customers’ purchase orders promptly.
- Coordinate with the logistics department to ensure timely delivery of ordered products.
- Explore opportunities to upsell and cross-sell to existing customers.
- Identify additional products or services that align with their needs.
- Conduct research on market trends and stay informed about competitors’ products.
- Use this information to refine your sales approach.
- Commit to achieving sales goals.
- Demonstrate strong negotiation, communication, and customer service skills.
Having 22 years of experience we offer a comprehensive suite of IT solutions, including Cloud, Mobility, Software, Hardware, and more, to empower your business for success.
Links
Newsletter
Signup for our latest news & articles. We won’t give you spam mails.
Questa Software Systems © All copyright 2024